Tutoring FAQ

FAQ -Frequently Asked Questions about Tutoring tutoring FAQ

 

Is Tutoring Right for Me?

Learning Tree Tutors tailors lessons to fit your requirements. You can learn at your own pace. Your customized program will take into account both your strengths and weaknesses and we will focus on what you need to reach your goals

When Can I Get Tutoring?

We provide tutors 7 days a week. We can usually work around your schedule and find a tutor to meet your requirements. If you need tutoring after work or on Saturdays—we can help you!

Where is Tutoring Done?

Tutoring (especially in the case of children) is usually done at home, but we can also meet students at the local library or another convenient location. A parent or adult should be at home when a child is being tutored.

How Long Are the Tutoring Sessions?

We recommend 1 or 1½ hour sessions for younger children and 1 ½ or 2 or more hours per lesson for other students.

How can I Be Sure My Tutor is Qualified?

All our tutors have a minimum of a Bachelor’s degree and have OCT Ontario teacher certification or have special academic qualifications in a subject. Learning Tree Tutors screens all credentials.

What If I Need To Change Class Time?

Please book regular class days/dates with Learning Tree Tutors administration.  Arrange any minor changes such as change in arrival time, time change on same day, etc., with your tutor directly.

Late Policy?

If a student is late, the session will end at the originally scheduled time.

Cancellation Policy?

Please give adequate notice if you need to cancel any scheduled class, normally a minimum of 24 hours before the class. In case of emergency call us first thing in the morning of the same day of the class and speak directly to either the office or the teacher. * Note: there is a 1 hour late cancellation charge if a you cancel a without adequate notice*.

What If I Want Another Teacher?

We will arrange another teacher for you if there is a demonstrable need to get a replacement, The first session is considered a trial.

Do My Tutoring Hours Expire?

Use your hours  within 12 months of purchase with no increase in price for the same type of service.

Payments?

Make payments online  by credit card (PayPal) or through INTERAC online banking.  Make your payment at least 24 hours before your first session or before an installment payment is due.  No cash payments or payments paid directly to your teacher accepted. There will be a $20 administrative fee for late payments/or for bookings with less than 24 hours notice.

Refunds/ Guarantee

Please see our Guarantee page for our policy.